He didn't fault Zabini for the sharp pushback that the lad fired. After all, this whole business was not part of any curriculum. Robert hadn't anticipated it, and he wasn't sure how he could have. He'd been attacked before, and he likely would again. That was something that Zabini, at his young age, unless when Zabini was small he'd been a child with a penchant for reading the Daily Prophet, would likely have known nothing about. Robert didn't expect Zabini knew anything about the things that had been covered in the papers. And then there were all the things that no one outside of Robert's inner circle knew.
A beginning healer always had at least one moment where they buckled, didn't hold up, and reconsidered. This was going to be at least one of Zabini's personal walls that he'd run into. And energy work was not a skill everyone had or even wanted to think about. Robert understood, he believed, what Zabini was feeling, and it made him feel paternal.
"Energy work isn't always so bizarre," Robert said. "She must have been a medium or something. I don't know yet. Most of the time, it's as routine as checking for a pulse. Here's the long and short of it, though, and you do need to know this before you go. Energy work is going to feel completely outside of your reality because your magical system is harnessing part of your otherwise muggle physical body. It'll look weird through your eyes, it'll sound weird, and it'll feel very disorienting at first. That makes you very normal. The way anyone develops energy skills is to learn not to fear it and to learn how to control it. Consider it a lot like learning to swim. Humans feel awkward with it because it feels so alien, but feeling alien doesn't mean its impossible."
He got up slowly, feeling tired but better, and went over to the tea pot and warmed up his tea. "Take a day or two to get your thoughts straight," he said, glancing out the door and seeing that the ER was still chaos. He saw the staff covering the old woman's body with a sheet bringing the gurney down the hallway towards them to get to the lift to take the body down to the morgue.
"You should have another sip or two of tea before you go," Robert told Zabini seriously, not able to look back at him because he was keeping an eye on where the body was. "And go out the front way for the next few minutes, will you?" Even now, the body made him uneasy, and he wanted it as far away from Zabini as possible. For himself, though, he presumed her dark energies were gone from her now, and he wanted to find out if she had any dark artifacts on her and then do the postmortem on her himself. There was still something unsettling about her that he needed to solve for himself, and if Zabini wasn't up to it, then Robert certainly wasn't taking him along. Besides that, if the press had found out about any sort of incident with those stupid black market portkeys, there would be some nosy Rita Skeeter type ready to see Zabini as young and juicy pickings for a news story. The lad didn't need that harassment either.